Illustrative product view · demo data (Sample Motors)
What it is
The database miner. A store's own database — past customers and old leads — is an asset most stores let go cold. The Prospect Agent watches it for re-entry signals and starts a fresh, relevant conversation with each person it finds.
What it does, day to day
- Watches the owned database for re-entry signals: a past customer's vehicle aging into replacement range, an old lead resurfacing, a previous buyer coming due.
- Starts a fresh, relevant conversation with each one — referencing their history with the store, not a generic blast.
- Hands warm replies to the Sales Agent flow and the assigned rep, with the customer's history attached.
- Keeps the store's owned list working as an asset instead of a cold archive.
A day with the Prospect Agent
A customer who bought three years ago is flagged as likely re-entering the market. The Prospect Agent opens a conversation in the store's voice — a check-in, not a pitch. The customer replies that they have been thinking about trading up, and the thread moves to their original salesperson with the full history on the card.
Guardrails
It works only the store's owned database, under the store's approved messaging and consent rules. It does not buy lists and does not invent a reason to reach out — there has to be a real signal.
What setup takes
The customer and lead database to mine, and the approved outreach messaging.
The re-entry signals to watch, the conversation openers, and routing back to the customer's original rep where there is one.
Past customers start hearing from the store at the right moment, and warm replies land with the rep who knows them.
How it connects
It feeds the top of the same pipeline the Sales Agent works, and it leans on the Nurture Agent's long-term touches to keep the database warm between signals.
Meet the Crew — watch & listen
The whole crew, walked through in one video and one podcast — generated from the same explainer source these pages are built from, and branded by LotLogix.